Conference & Bookings Coordinator
Location: West Dean, Sussex
Salary: £14,639.04 per annum (FTE £24,398.40 per annum)
Hours: Part-time, 21 hours per week over 3 days (including occasional weekends)

About West Dean

West Dean is internationally recognised as a centre of excellence for art, design, craft, and conservation education. Our stunning rural campus in the South Downs and our prestigious Bloomsbury site in London provide inspiring environments where creativity and innovation thrive. As an organisation, we are making bold moves to expand our portfolio, enhance sustainability, and promote diversity.

About the Role

We are seeking a highly organised and customer-focused Conference & Bookings Coordinator to support the sales and administration of our commercial venue activities, including conferences, private events, and weddings. In this role, you will be responsible for handling internal and external client enquiries, maintaining booking systems, coordinating event logistics, and working closely with key stakeholders to maximise revenue. You will play a key role in ensuring a seamless customer journey from enquiry through to event delivery.

About You

We are looking for a proactive individual with experience in sales or customer service, strong organisational skills, and a solutions-focused approach. You should have excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively. Experience in event sales, hospitality, or a related sector is desirable. Familiarity with booking systems is desirable and proficiency in Microsoft Office is essential.

What We Offer

• Generous pension scheme (matching from 4% to 7.5%)
• Employee Assistance Programme and Mental Health First Aiders
• Free and discounted places on short courses at West Dean College
• Complimentary access to West Dean Gardens and events
• Discounts on retail, event hire, and food & beverage
• Free use of college facilities, including a swimming pool, library, and tennis courts
• Subsidised B&B rates and free on-site parking (Sussex campus)

How to Apply

If you are passionate about providing exceptional service and supporting the success of our venue activities, we would love to hear from you. Apply via our careers site: Careers at West Dean or contact us for more information.

West Dean College is committed to diversity and inclusion and encourages applications from a wide range of backgrounds.

• Please view the Conference and Bookings Coordinator job pack 02 2025 document (opens in a pop up)